Yeti Terms and Conditions

Welcome to Yeti Casino. These Terms and Conditions govern your use of our website, our games, our promotions and all services we provide at www.Yeti Casino.com. By registering an account with us, you confirm that you have read, understood and agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.

About Our Casino

We at Yeti Casino are operated by L&L Europe Ltd, registered in Malta under company number C53706, with our registered address at Northfields App 7, Vjal Indipendenza, Mosta, MST9026, Malta. Established in 2017, Yeti Casino is licensed and regulated by the Malta Gaming Authority under licence MGA/B2C/211/2011, by the UK Gambling Commission under licence 38758, and by Spelinspektionen (the Swedish Gambling Authority) under licence 23Si2205, valid from 1 January 2024 to 31 December 2028. We serve players in the United Kingdom, Sweden, South Africa, New Zealand, Ireland, Denmark, Iceland, Jersey, Guernsey, Norway and Finland, with our platform available in English and Swedish.

Eligibility

To open an account and use our services, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. You must also reside outside of our restricted territories, which include but are not limited to Afghanistan, Australia, Belgium, Canada, France, Germany, Italy, the Netherlands, Poland, Spain, the United States and several other countries listed in our full restricted countries policy. We reserve the right to request identity verification documents at any time to confirm your eligibility.

Account Registration

When you create an account with us, you agree to provide accurate, current and complete information. We may ask for verification documents when a single transaction reaches £700 (€1,000) or when total transactions reach £1,400 (€2,000). You are responsible for maintaining the confidentiality of your login credentials, and you agree to notify us immediately of any unauthorised use of your Yeti login or account.

• You may only register one account per person, household, address or shared IP
• We may suspend or close accounts that provide false or misleading information
• We reserve the right to decline registration from restricted jurisdictions

Deposits and Withdrawals

We accept a wide range of payment methods, including Visa, Mastercard, PayPal, Apple Pay, Pay by Bank, Trustly, Skrill, Neteller, Jeton, MuchBetter, ecoPayz, Paysafecard, Boku, Sofort, InstantEFT, Swish and bank transfer. Our minimum deposit is £5 or €20 (€30 for bank transfer), and £10 is required to qualify for our welcome offer. Our minimum withdrawal amount is £5, though smaller amounts may be processed on request through customer support.

All withdrawals are paid back to the same method and account originally used for your deposit. Maximum withdrawal amounts depend on the payment provider used, with bank transfer carrying no maximum limit. Jackpot wins exceeding £50,000 on pooled progressive slots are paid within up to 30 working days. We do not charge transaction fees on withdrawals; however, a 5% processing fee applies to withdrawals from accounts showing no gaming activity.

Processing Times

Withdrawal requests are typically processed within 24 hours, seven days a week, and instant payouts within one hour are available once your account has been verified. Processing times vary by method: PayPal withdrawals take between 15 minutes and 24 hours, Skrill and Neteller between 1 and 24 hours, Trustly from instant up to 24 hours, Apple Pay between 1 and 3 days, Visa and Mastercard between 1 and 3 working days, and bank transfers around 2 days. All methods may take up to 5 business days in certain circumstances. Once submitted, withdrawal requests cannot be reversed, though you remain free to continue depositing and playing while a withdrawal is pending.

Bonuses and Promotions

At Yeti Casino, we offer a range of bonuses, including our welcome package, which varies by region. UK players may receive 100 spins on Big Bass Bonanza, while new customers elsewhere can claim 23 free spins on registration with no deposit required, followed by 77 cash spins after their first deposit of at least £10. Our yeti casino no deposit bonus winnings carry a 10x wagering requirement, a minimum withdrawal of £40, and a maximum cashout of £100. Spins must be used within 48 hours of activation.

Unless otherwise stated, all bonuses are valid for 30 days and carry a 10x wagering requirement, with a maximum bet of £2 while playing with bonus funds. Slots and most other games contribute towards wagering, while table games, video poker and live casino games do not. Certain games, listed in our bonus terms, are entirely excluded from wagering contribution. We also run ongoing promotions such as our Unlimited Cashback offer, Wicked Wednesday Reload, Weekly Random Reload, and our Monthly Slots Tournament. Any yeti casino bonus code or yeti promo code offered through marketing communications is subject to these general terms unless specific conditions are stated.

• One welcome offer applies per person, family, household, address, email or shared IP
• Bonuses are not valid in our live casino section
• Withdrawals remain blocked until all wagering requirements are met
• You may opt out of receiving bonus offers through your account profile

Games and Fair Play

Our Yeti Casino library includes over 3,000 slots, 100+ live dealer games, and a full suite of table games, video poker, scratch cards and sports betting markets. Our games are supplied by leading providers including NetEnt, Microgaming, Play'n GO, Pragmatic Play, Evolution Gaming and many others. All games are independently tested for fairness, and outcomes are determined by certified random number generators. We also offer sports betting across football, tennis, basketball and many other sports, including features such as Football Acca Boost, Price Boosts, Early Payouts and Bet Builder, each governed by their own specific terms.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools including deposit limits, loss limits, time-outs and self-exclusion options. If you feel your gambling is becoming a concern, we encourage you to contact our support team or a relevant support organisation. We may also apply responsible gambling checks and intervene where we detect signs of problematic play.

Account Suspension and Termination

We reserve the right to suspend, restrict or close your account if we suspect fraud, breach of these terms, multiple accounts, bonus abuse, or use of a VPN or proxy to circumvent our restricted countries policy. We may also withhold winnings obtained through prohibited methods. In the event of account closure, any remaining real-money balance not connected to a breach will be returned to you using your original payment method.

Customer Support

Our team is available 24/7 through live chat, and you can also reach us by email at support@Yeti Casino.com or by phone between 07:00 and 00:00 GMT. Support is offered in English, Swedish, Dutch, German, Norwegian and Finnish. For complaints, please contact complaints@Yeti Casino.com, and we will investigate and respond in a timely manner.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in regulation, our services, or our promotional offerings. Continued use of our platform after changes are published constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of any changes affecting your use of Yeti Casino.